An important part of every manager's job is changing people's behavior: to improve someone's performance, get them to better manage relationships with colleagues, or to stop them doing something. Yet, despite the fact that changing people's behavior is such an important skill for managers, too many are unsure how to actually go about it.

This book reveals the simple, but powerful techniques for changing behavior that experts from a range of disciplines have been using for years, making them available to all managers in a single and comprehensive toolkit for change that managers can use to drive and improve the performance of their staff. Based on research conducted for this book, it introduces practical techniques drawn from the fields of psychology, psychotherapy, and behavioral economics, and show how they can be applied to address some of the most common, every-day challenges that managers face.
 
#changingpeople

Nik Kinley is a Director and Head of Talent Strategy for the global Talent Management consultancy YSC. Prior to YSC Nik was the Global Head of Assessment for the BP Group, and prior to that, Head of Learning for Barclays GRBF. He has specialized in the fields of measurement and behavior change for nearly twenty five years, and in this time has worked with CEOs, factory-floor workers, life-sentence prisoners, government officials and children.

Shlomo Ben-Hur is an organizational psychologist and Professor of Leadership and Organizational Behavior at the IMD business school in Switzerland. He has more than 20 years of corporate experience in senior executive positions including Vice President of Leadership Development and Learning for the BP Group, and Chief Learning Officer for DaimlerChrysler Services.

1.How to Help Change Happen
2.Four Ways to Think About Change
3.Intrinsic Motivation: The Science of Commitment
4.Extrinsic Motivation: Using Rewards and Punishment
5.Ability
6.Psychological Capital: Believing you can Succeed
7.Psychological Capital: Will Power and Resilience
8.How to Build, Break and Change Habits
9.Gamification
10. Nudging
11. Becoming an Architect of Change
Appendix 1: Key Questions to Ask Yourself
Appendix 2: MAPS Profiler Tool
Appendix 3: MAPS Profiler Graph