College English and Communication,9780028021683

College English and Communication

by ; ;
Edition: 7th
ISBN13: 9780028021683
ISBN10: 0028021681
Format: Hardcover
Pub. Date: 1997-10-01
Publisher(s): McGraw-Hill Incorporated
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Summary

College English and Communication combines business English and business communication into a comprehensive text which applies language arts skills to business communication. This new edition features examples and exercises from contemporary business office settings and includes situations in which students explore the use of technology in the office environment. Also new to this edition is a text called College Communication which contains all the chapters of College English and Communication, minus the chapters on grammar, mechanics, and reading.

Table of Contents

CHAPTER 1 Understanding Communication
2(30)
CHAPTER 2 Communicating Around the Globe
32(30)
CHAPTER 3 Expanding Language Skills
62(120)
CHAPTER 4 Applying the Mechanics of Style
182(78)
CHAPTER 5 Reading Effectively
260(22)
CHAPTER 6 Improving Listening Skills
282(22)
CHAPTER 7 Sharpening Writing Skills
304(72)
CHAPTER 8 Developing Speaking Skills
376(50)
CHAPTER 9 Communicating Electronically
426(30)
CHAPTER 10 Planning and Formatting Business Correspondence
456(38)
CHAPTER 11 Writing Business Correspondence
494(58)
CHAPTER 12 Improving Customer Service Communication
552(18)
CHAPTER 13 Writing Reports and Special Communications
570(46)
CHAPTER 14 Finding, Accepting, and Leaving Employment
616(36)
ANSWERS TO CHECKUPS 652(10)
REFERENCES 662(1)
INDEX 663

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