Lifescripts for the Self-Employed : What to Say to Get What You Want in Life's Toughest Situations

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Format: Paperback
Pub. Date: 1999-03-01
Publisher(s): Wiley
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Summary

Lifesecripts for the Self-Employed, written especially for those who are self-employed, provides dialogues for the difficult discussions this group is likely to face. Each lifescript features a flowchart with openings and rejoinders to a variety of potential responses. There are also pointers on proper attitude, timing, preparation, and behavior, as well as a summary of key points and a list of possible adaptations.Lifescripts for the Self-Employed covers scripts dealing with clients, investors, lenders, professionals, and suppliers, including: Breaking Bad News to a Client Cold Calling a New Client Approaching a Family Lender Explaining a Prior Bankruptcy Asking Your Professional to Reduce His Fee Explaining an Overstatement of Expenses to the IRS Closing a Deal Renegotiating a Lease with Your Landlord

Author Biography

Series editor Stephen M. Pollan is the author of fifteen books with Mark Levine, including the Lifescripts series and the best-sellers Die Broke and Live Rich. An attorney, financial consultant, author, and television personality, he was CNBC's on-air financial expert on several shows and is a frequent guest on the Today show and Good Morning America, has appeared twice recently on Oprah, and has written cover stories for New York and Worth magazines. The scripts for these books were written by Pollan and Levine, as well as a number of contributors under their guidance.

Table of Contents

Contributors vii(2)
Introduction: The Magic of Lifescripts ix
PART ONE: LIFESCRIPTS FOR CLIENTS 3(62)
1. Cold Calling a New Client
3(4)
2. Breaking Bad News to a Client
7(4)
3. Refusing a Client's Request
11(4)
4. Resurrecting a Former Client
15(4)
5. Dealing with an Irate Client
19(4)
6. Challenging a Client's Behavior
23(4)
7. Apologizing to a Client for Your Own Mistake
27(4)
8. Apologizing to a Client for Another Person's Mistake
31(4)
9. Pressing a Client to Pay the Bill
35(4)
10. Telling a Client You've Increased Your Fees
39(2)
11. Justifying Increased Fees to a Critical Client
41(6)
12. Renegotiating Your Fee with a Client
47(4)
13. Explaining Delays to a Client
51(4)
14. Closing a Deal with a Client
55(4)
15. Ending the Relationship with a Client
59(6)
PART TWO: LIFESCRIPTS FOR INVESTORS AND LENDERS 65(42)
16. Approaching an Institutional Investor
65(4)
17. Approaching a Family Investor
69(4)
18. Asking an Institutional Lender for More
73(4)
19. Asking Institutional Lender to Recast Terms
77(4)
20. Approaching a Family Lender
81(4)
21. Asking a Family Lender to Recast Terms
85(4)
22. Turning Down a Lender's Request for Equity in Your Company
89(4)
23. Explaining Your Criminal Record to an Investor
93(4)
24. Inviting a Lender to Become Your Partner
97(4)
25. Explaining a Prior Bankruptcy to an Investor
101(6)
PART THREE: LIFESCRIPTS FOR PROFESSIONALS, SUPPLIERS, AND OTHERS 107
26. Renegotiating Your Professional's Overcharge
107(4)
27. Asking Your Professional to Reduce His or Her Fee
111(4)
28. Explaining an Understatement of Income to the IRS
115(4)
29. Explaining an Overstatement of Expenses to the IRS
119(4)
30. Explaining Your Lack of Good Credit to a Supplier
123(4)
31. Asking a Supplier for a Consignment Deal
127(4)
32. Asking a Supplier for a Special Credit Accommodation
131(4)
33. Turning Down an Employee's Request for Equity in Your Company
135(4)
34. Asking for Cooperation from a Competitor
139(4)
35. Inviting a Competitor to Become Your Partner
143(4)
36. Renegotiating a Lease with Your Landlord
147(4)
37. Asking Your Landlord for Rent Forbearance
151(4)
38. Renegotiating a Proposed Insurance Settlement
155

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