Information Technology for Management: Driving Digital Transformation to Increase Local and Global Performance, Growth and Sustainability, 12th Edition [Rental Edition]

PREFACE xiii

ACKNOWLEDGMENTS xviii

PART 1 Reshaping Enterprises and Consumers in the On-Demand Economy

1.            Disruptive IT Impacts Companies, Competition, and Careers 1

2.            Information Systems, IT Architecture, Data Governance, and Cloud Computing 25

3.            Data Management, Data Analytics, and Business Intelligence 65

4.            Networks, Collaborative Technology, and the Internet of Things 101

5.            Cybersecurity and Risk Management Technology 127

PART 2 Winning, Engaging, and Retaining Consumers for Growth

6.            Search, Semantic, and Recommendation Technology 165

7.            Web 2.0 and Social Technology 199

8.            Retail, E-commerce, and Mobile Commerce Technology 240

PART 3 Optimizing Performance, Processes, and Productivity

9.            Functional Business Systems 269

10.          Enterprise Systems 300

11.          Data Visualization and Geographic Information Systems 331

PART 4 Managing Business Relationships, Projects, and Ethical Responsibilities

12.          IT Strategy, Sourcing, and Strategic Technology Trends 354

13.          Systems Development and Project Management 385

14.          IT Ethics, Privacy, and Sustainability 417

GLOSSARY 443

ORGANIZATION INDEX 448

NAME INDEX 450

SUBJECT INDEX 451