
Intercultural Communication A Critical Introduction
by Piller, Ingrid-
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Summary
Author Biography
Table of Contents
Acknowledgements | p. viii |
Overview | p. 1 |
Introduction | p. 1 |
Aims | p. 3 |
Organisation | p. 4 |
Approaching Intercultural Communication | p. 5 |
Chapter objectives | p. 5 |
Intercultural communication: what is it? | p. 5 |
Culture | p. 9 |
Key points | p. 16 |
Further reading | p. 16 |
Activities | p. 16 |
The Genealogy of Intercultural Communication | p. 18 |
Chapter objectives | p. 18 |
Culture | p. 20 |
Multiculturalism | p. 24 |
Intercultural communication | p. 28 |
Key points | p. 33 |
Further reading | p. 33 |
Activities | p. 34 |
Language and Culture | p. 36 |
Chapter objectives | p. 36 |
Linguistic relativity | p. 36 |
Health care in linguistically diverse societies | p. 42 |
Communicative relativity | p. 43 |
A language with a name | p. 46 |
Key points | p. 53 |
Further reading | p. 54 |
Activities | p. 54 |
Nation and Culture | p. 57 |
Chapter objectives | p. 57 |
Stereotypes | p. 57 |
Banal nationalism | p. 59 |
Intercultural communication advice | p. 65 |
Globalisation and transnationalism | p. 68 |
Key points | p. 73 |
Further reading | p. 73 |
Activities | p. 74 |
Intercultural Communication at Work | p. 76 |
Chapter objectives | p. 76 |
National cultural values | p. 77 |
Multinational corporations | p. 84 |
Doing language and culture work | p. 87 |
Challenges and future directions | p. 91 |
Key points | p. 93 |
Further reading | p. 94 |
Activities | p. 94 |
Intercultural Communication for Sale | p. 96 |
Chapter objectives | p. 96 |
Selling ethno-cultural stereotypes | p. 97 |
English for sale | p. 101 |
A global non-language? | p. 104 |
Key points | p. 108 |
Further reading | p. 109 |
Activities | p. 109 |
Intercultural Romance | p. 111 |
Chapter objectives | p. 111 |
Love goes global | p. 111 |
Love makes the world go round | p. 115 |
Mail-order bride websites | p. 120 |
Key points | p. 125 |
Further reading | p. 126 |
Activities | p. 126 |
Intercultural Communication and Exclusion | p. 128 |
Chapter objectives | p. 128 |
Racism in disguise | p. 128 |
Jobs with accents | p. 132 |
Enhancing access | p. 137 |
Key points | p. 141 |
Further reading | p. 142 |
Activities | p. 142 |
Intercultural Communication in a Multilingual World | p. 144 |
Chapter objectives | p. 144 |
Language proficiency | p. 145 |
On being rendered speechless | p. 147 |
Language matters | p. 151 |
State language regimes | p. 158 |
Commercial language regimes | p. 163 |
Key points | p. 168 |
Further reading | p. 168 |
Activities | p. 168 |
The Future of Intercultural Communication | p. 171 |
Chapter objectives | p. 171 |
The material base of intercultural communication | p. 171 |
Shifting terrains | p. 174 |
Social justice | p. 174 |
The position of the researcher | p. 176 |
Further reading | p. 177 |
Activities | p. 177 |
References | p. 179 |
Index | p. 194 |
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